Frequently Asked Questions
Everything you need to know about shopping with Behope.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unused and unwashed items in their original packaging. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website. You can also view your order status directly in your Behope account dashboard.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options via Klarna and Afterpay.
Are your products ethically sourced?
Yes, at Behope, we partner with manufacturers who adhere to strict fair labor practices and environmental standards to ensure every product is made responsibly.
Can I modify or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. You have a 60-minute window after placing an order to modify or cancel it by contacting our support team via live chat.